Many teens want to change their Roblox account age to access features like spatial voice chat and unrestricted messaging. If an account is set to under 13, the platform limits social features to comply with privacy laws. Knowing how the system handles age transitions prevents unnecessary account bans and saves a lot of frustration.

The direct answer is that Roblox does not allow manual age changes for accounts registered under 13. You cannot simply type a new birth year into your settings. The account automatically upgrades to the 13+ category on your actual 13th birthday, assuming the original birthdate entered during signup is correct.

What happens if I entered the wrong birth year?

If a 14-year-old accidentally set their birth year to 2015 during registration, the account gets locked in the under-13 category. Since the settings menu will not let you edit the birthdate, you must prove your actual age to the platform. You can do this by navigating to your account management settings and selecting the option to verify your age.

This process requires a valid government-issued ID, such as a passport or a state ID card, along with a live selfie. The system uses a third-party service to check that the face on the ID matches the person submitting the request. You can read more about the specific document requirements in the official Roblox age verification guidelines.

Can I use a fake ID or a parent's ID?

Using a fake ID generator or photo editing software will immediately flag your account for fraud. Roblox permanently terminates accounts caught submitting fake documents. If your account gets deleted for this reason, you might have to try an account recovery service for deleted profiles to appeal the ban, though success is rare.

If you are under 18 and do not have your own ID, a parent can verify their own identity and link it to your account. However, the parent must be the one to take the live selfie, and their name must match the physical ID they provide to the system.

Why is the verification page giving me errors?

Uploading ID documents requires a stable internet connection and clear camera permissions. Sometimes the verification portal crashes, times out, or fails to load the camera module. Before assuming the system is broken, check your browser permissions. If the site fails to connect entirely, resolving something like error code 127 during your account login might be necessary before the verification page will function.

Common mistakes during this step include taking photos of the ID in a dark room, using a blurry webcam, or having glare across the text on the card. Take the photo in natural daylight near a window to ensure the automated system can clearly read your birth year.

Next steps to update your account

• Check your current birthdate in the Account Info tab to see exactly when the system will automatically age you up.
• Gather a valid, unexpired government ID if your registered birth year is incorrect and you want immediate access to 13+ features.
• Use a smartphone rather than a desktop computer for the verification process, as mobile cameras usually provide the sharp selfies the system requires.
• Submit the verification form in a well-lit room and wait 24 hours for the automated system to process the change.